7 Hacks for a PI Law Firm To Achieve Excellent Customer Service During COVID-19

July 14, 2023December 2, 2020 by CloudLex

Do you focus on your customer service as much as you focus on the law? Probably not? Customer service is quickly becoming a vital factor, especially for personal injury lawyers, because their clients need them by their side more than ever. It is an uncertain time for everyone right now and for personal injury clients, … Read more

How To Be Exceptional at Personal Injury Client Service

July 14, 2023November 25, 2020 by CloudLex

The role of a personal injury attorney is forever evolving—but one thing remains the same: clients are the lifeblood of any successful PI firm…without clients, casebooks remain on shelves and financial books remain in the red. That’s because the practice of law is a service—i.e., your livelihood is premised upon making your clients feel better. Lucky … Read more

4 Methods Cybercriminals Use To Commit Wire Fraud

July 14, 2023November 10, 2020 by CloudLex

They use various methods, including business email compromise (BEC), which has cost businesses $26 billion, including domestic and international wire fraud. Wire fraud attacks are persuasive and cost can be exorbitant. Wire fraud can disrupt your operation, put your payment system in jeopardy, and impact your corporate reputation. These cyber attackers target people who are … Read more

5 Law Firm Task Management Mistakes That Can Harm Your Business Growth

July 14, 2023October 21, 2020 by CloudLex

As law firms continue to adopt new modes of working and running a practice remotely, they seek scalable matter management systems to increase operational efficiency. The most significant benefits of a Cloud-based SaaS software platform are that it reduces operation time, boosts productivity, and can be accessed from anywhere, anytime and from any internet-enabled device … Read more

5 Ways CloudLex Can Help Personal Injury Law Firms Work Remotely During the ‘New Normal’

July 14, 2023September 30, 2020 by CloudLex

Maintaining the business continuity in a personal injury law firm means adapting to change depending on how and where you manage your practice. Remote working, operations planning, reconfiguring your work-from-home office, continuing to process cases, and fighting for justice for your clients should be part of the plan as you navigate through this pandemic and the new normal.

How Can Law Firms Migrate to New Legal Technology?

October 12, 2023September 22, 2020 by CloudLex

Once you’ve chosen the right legal technology, it’s time to start preparing for the day you migrate your entire firm over to the new technology. If you do it well, the following 3 steps should be easy. Preparing to migrate Migrating If you have planned migration in advance and spent enough time planning, the entire … Read more

Are There Any Ethical Requirements for Using Cloud-based Legal Technology?

July 14, 2023September 22, 2020 by CloudLex

So what then is the ethical standard to which lawyers using the cloud are held? Fortunately, it is the same standard as in all other instances relating to the maintenance of client confidences — reasonable care. For attorneys wondering what, exactly, constitutes reasonable care when it comes to the cloud and other online technologies, the … Read more

Is Cloud-based Legal Technology Secure?

July 14, 2023September 22, 2020 by CloudLex

A cloud-based system can reduce the risk of a security breach at your PI law firm. In addition to the monitoring, what happens if your employee loses a firm laptop, tablet, or phone? Just change a password, so no unauthorized access to your system. For enhanced internal security, you can set user-level access permissions and … Read more

What Technology Do Law Firms Use?

July 14, 2023September 22, 2020 by CloudLex

Both small and national law firms use practice management technology, and there are plenty of options to choose from today. Practice management software lets you manage and track your cases, communication, events, court filings, billing, tasks, legal documents, and more all in one place. Recently, cloud-based personal injury practice management software has changed how law … Read more

4 Ways Case Tracking Software Helps PI Firms

July 14, 2023September 16, 2020 by CloudLex

Running a personal injury practice is not an easy job. It takes a unique personality to juggle multiple PI cases, manage countless meetings, and respond to dozens of follow-up emails and tasks every day. You’d be hard-pressed to find a professional with more on his plate than a PI lawyer. With so many appointments and … Read more

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