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Lexee AI Terms of Service

Thank you for using CloudLex®. By using our Services, you are agreeing to be bound by these Terms.

Last Updated 10/30/2025

General Information; Agreement to Terms.

Thank you for using the Lexee AI Chatbot (“Lexee AI”) provided by CloudLex, Inc. (“CloudLex®”, “us” or “we”). CloudLex® provides and operates Lexee AI as a chat widget and related services that we provide to our third-party customers (“Firms”) for use on their own websites (“Firm Sites”) to facilitate the Firms’ interactions with their clients, potential clients and other third parties. The services we provide through Lexee AI are collectively referred to as the “Chat Services.” Lexee AI is not operated or owned by any Firm, nor do we own or operate any Firm Site. CloudLex® is not responsible for any content or information on any Firm Site and we are not responsible for any services or products you receive from or through any Firm. Although the Chat Services may be used in connection with legal or other professional services, products, or advice, we cannot and do not provide any legal or other professional services, products, or advice. 

By acknowledging your acceptance of these Lexee AI Chatbot Terms of Service (these “Terms”) or otherwise using the Chat Services (including by submitting any information to a Firm Site using Lexee AI), you are agreeing to be bound by these Terms. If you are agreeing to these Terms for use of the Chat Services by an organization, you are agreeing on behalf of that organization and all references to “you” hereunder shall refer to your organization. You must have the authority to bind that organization to these terms, otherwise you must not use the Chat Services. The Chat Services are not directed to individuals under 18 years of age; if you are not 18 years or older, you may not use the Chat Services. Your use, if any, of our website or the services we provide directly to Firms is covered by our Terms of Service.

By using the Chat Services, you acknowledge and understand that we act as a customer service agent for Firms to facilitate their communications with clients, potential clients, and other third parties. Accordingly, you acknowledge that (1) CloudLex® will receive access to all information that you submit to a Firm through the Chat Services, (2) CloudLex® may receive additional information about you from a Firm you communicate with in order to facilitate our provision of services to the Firm, and (3) information we receive in connection with the Chat Services may be shared with the Firm or other parties providing services to the Firm in connection with their products or services. 

Use of the Chat Services is not permitted where prohibited by law. By using the Chat Services, you represent that you are not located in a country that is subject to embargo by the United States, or a country that has been designated by the United States as a “terrorist supporting” country, and you represent that you are not on any United States list of sanctioned or restricted parties.

NOTICE REGARDING DISPUTE RESOLUTION: These Terms contain an arbitration clause under which certain claims may not be brought in a court or decided by a jury, so please read this document carefully. Pursuant to the further dispute resolution clauses set forth Section 14 (Disputes; Arbitration), you will only be permitted to pursue claims against us on an individual basis and not as part of any class or representative action or proceeding, and you will only be permitted to seek relief on an individual basis.

Limitations of Chat Services; Eligibility; Use of Information.

Lexee AI is a virtual assistant chatbot intended to help navigate the Firm Site you are interacting with and to facilitate your receipt of services from the Firm. As an AI-driven chatbot, Lexee AI may not be able to handle all inquiries and may not generate accurate responses in all cases. Users of the Chat Services are solely responsible for using the outputs of Lexee AI appropriately and for all decisions, actions, and outcomes based on such output. Lexee AI does not and cannot provide legal advice of any kind. 

By using the Chat Services, you consent to our use of any information you submit through the Chat Services, including any personal information, as set forth in these Terms, including to: (1) store information you provide, including personal information, to facilitate your communication with the Firm through the Firm Site; (2) send you communications to follow up on discussions; (3) provide Firms services that facilitate their provision of legal services and related activities through internal processing of the information, and (4) improve and develop our products and services, including through the training and improvement of Lexee AI.  CloudLex® will use and store information you submit through the Chat Services consistent with, and as more fully described in, our Privacy Policy and in these Terms.

Grant of Use; Termination.

Subject to your compliance with these Terms, and further subject to any limitations on use provided in any agreement between you and the applicable Firm, we grant you a non-exclusive, non-transferable, and limited right to access, non-publicly display, and use the Chat Services, including all content available therein (the “Content”) on your mobile, tablet, personal computer, or other device consistent with these Terms.

The Chat Services are for personal use only and you may not use the Chat Services in connection with any commercial activities such as advertising, solicitation, or for any other commercial purposes.

Our grant of rights to you as set forth above is terminable by CloudLex® at will for any reason and at our sole discretion, with or without prior notice. Upon termination we may: (i) block your IP addresses or otherwise terminate your access to or use of the Chat Services, (ii) remove and/or delete any of Your Data from the Chat Services, or (iii) take any other such action as we deem reasonable in our sole discretion. You agree not to use or attempt to use the Chat Services after said termination. Upon termination, the grant of your right to use the Chat Services shall terminate, but all other portions of these Terms shall survive. You acknowledge that we are not responsible to you or any third party for the termination of your grant of use.  Any termination of your rights to use the Chat Services will have no impact on the status of any relationship or agreement between you and any Firm.

In addition to the terms set forth herein, your use of the Chat Services shall be limited by the rules, features, and technical limitations of the Chat Services, which may change from time to time in our sole discretion. You shall not attempt to use the Chat Services in any manner for which the Chat Services are not intended or permitted to be used.

Our Intellectual Property.

The Chat Services and the software comprising the Chat Services, as well as all other Content contained in the Chat Services (with the exception of Your Data and Third-Party Content) are owned or licensed by us and are protected by United States and international copyright laws and treaties, as well as other laws and treaties. Except for the express rights granted pursuant to these Terms, you acknowledge and agree that all ownership, license, intellectual property and other rights and interests in and to Lexee AI and the Chat Services shall remain solely with CloudLex®, all right reserved.  Except as otherwise explicitly permitted, you agree not to copy, modify, publish, transmit, distribute, participate in the transfer or sale of, create derivative works of, or in any other way exploit, in whole or in part, any Content (other than Your Data).

User Submissions; Indemnification; Feedback.

(a) As between CloudLex® and you, you are the exclusive owner of all electronic data or information submitted by you to or via the Chat Services (“Your Data”). Notwithstanding the foregoing, you irrevocably grant us a world-wide, non-exclusive, royalty-free, perpetual, non-cancelable, sub-licensable license to reproduce, distribute, adapt, modify, publish, translate, compile, aggregate and create derivative works of Your Data, including (i) to provide the Chat Services, (ii) for any additional purposes contemplated by your use of the Chat Services (e.g., and without limitation, providing your information to the Firm Site operator for them to contact you and to facilitate further services from them), (iii) to respond to service or technical problems, (iv) to comply with the law, or (v) at your request.   The foregoing license shall also include the right for CloudLex® to engage in the uses described above for the purposes of (i) obtaining feedback on and improving the Chat Services, and (ii) training and improving AI models associated with the Chat Services. Without limiting the foregoing, CloudLex® shall also have a world-wide, non-exclusive, royalty-free, perpetual, non-cancelable, sub-licensable license to aggregate or compile Your Data with other information (including submissions of other users of the Chat Services) so long as such aggregation or compilation omits or removes any data that would enable the identification of you (“Aggregated Data”) and to use, modify, distribute and create derivative works based on such Aggregated Data, including all reports, statistics or analyses created or derived therefrom (“Aggregated Data Reports”), including, without limitation, to train AI models associated with the Chat Services. CloudLex® shall own all right, title and interest in and to the Aggregated Data Reports.

(b) CloudLex® will use commercially reasonable efforts to maintain administrative, physical and technical safeguards for the protection of the security, confidentiality and integrity of Customer Data. Those safeguards will include, but will not be limited to, measures for preventing access, use, modification or disclosure of Your Data by CloudLex® personnel except (a) to provide the Chat Services and prevent or address service or technical problems, (b) as compelled by law, or (c) as expressly permitted pursuant to these Terms or as otherwise permitted in writing by you.

(c) You are entirely responsible for any and all of Your Data that you submit or otherwise make available via the Chat Services.  You confirm that you are the rightful owner or the authorized user of all Your Data with full rights to allow and authorize us to provide the Chat Services to you with respect to all Your Data. You will ensure that you have obtained any and all approvals, permissions and authorization for data, and documents and any other information related to Your Data or as otherwise needed for CloudLex® to perform the Chat Services, all without infringement of any third-party rights, including intellectual property rights.

(d) You further agree that you Your Data will not contain any material that:

i. is copyrighted, protected by trade secret or trademark laws, or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from the rightful owner to submit the material and to grant us all of the license rights granted herein;

ii. is obscene, pornographic, vulgar, illegal, unlawful, defamatory, fraudulent, libelous, harmful, harassing, abusive, threatening, invasive of privacy or publicity rights, hateful, racially or ethnically offensive, inflammatory, or otherwise objectionable or inappropriate as decided by us in our sole discretion;

iii. depicts illegal activities, promotes or depicts physical harm or injury against any group or individual, or promotes or depicts any act of cruelty to animals;

iv. impersonates any person or entity or otherwise misrepresents you in any way, including creating a false identity;

v. would constitute, encourage or provide instructions for a criminal offense, a violation of the rights of any party, or that would otherwise create liability or violate any local, state, national or international law;

vi. is unsolicited or unauthorized advertising, promotion, “spam” or any other form of solicitation; or

vii. is in contravention of any other rules, technical limitations, or provisions set forth on the Chat Services, as may be created or updated from time to time in our discretion.

You acknowledge that we may, at our sole discretion, refuse to publish, remove, or block access to any of Your Data for any reason, or for no reason at all, with or without notice.

(e) Indemnification.  Without limiting the other indemnification provisions herein, you agree to defend us against any claim, demand, suit or proceeding made or brought against us by a third party alleging that Your Data or your use of the Chat Services in violation of these Terms infringes or misappropriates the intellectual property rights of a third party or violates applicable law, and you shall indemnify us for any damages finally awarded against and for reasonable attorney’s fees incurred by us in connection with any such claim, demand, suit or proceeding.

(f) Feedback.  If you make any suggestions to us about improving the Chat Services or adding new features to the Chat Services, you are assigning to us the right to use your suggestions without any compensation to you.

Your Responsibilities, Generally.

(a) Restrictions.  You agree that you shall use the Chat Services, and shall cause anyone using the Chat Services on your behalf to use them, solely for your lawful purposes and you shall not: (i) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Chat Services available to any third party, including providing directly or indirectly to any third party a time-share or subscription service or to function as a service bureau or application service provider, except as expressly contemplated by these Terms; (ii) send via or store within the Chat Services infringing, obscene, threatening, defamatory, fraudulent, abusive, or otherwise unlawful or tortious material, including material that is harmful to children or violates third party privacy rights; (iii) imitate or impersonate another person or his, her or its email or other address or contact information, (iv) create false accounts, including for the purposes of sending unsolicited messages (spam), or (v) send messages to individuals who have asked not to receive future messages from you; (vi) send via, upload to, or store within the Chat Services any mean viruses, worms, time bombs, Trojan horses, and other harmful or malicious code, files, scripts, agents, or programs; (vii) interfere with or disrupt the integrity or performance of the Chat Services or the data contained therein; (viii) disable, circumvent, or otherwise interfere with security-related features of the Chat Services, (ix) use any automated means, including robots, crawlers, data mining tools or the like, to download, monitor or use data or content from the Chat Services; (x) otherwise attempt to gain unauthorized access to the Chat Services or its related systems or networks; (xi) decompile, disassemble, reverse compile, reverse assemble, reverse translate or otherwise reverse engineer the Chat Services, or use any similar means to discover the source code of the Chat Services or to discover any trade secrets or other intellectual property in the Chat Services; or (xii) export or re-export, directly or indirectly (including via remote access) the Chat Services or other information or materials provided to you from us to any country for which the United States or any other relevant jurisdiction requires any export license or other governmental approval at the time of export without first obtaining such license or approval.

(b) Chat Services Provided AS-IS.  You acknowledge that the Chat Services are provided “AS-IS” and that you are using the Chat Services at your own risk.  We reserve the right to take appropriate action against any user for any unauthorized use of the Chat Services, including civil, criminal, and injunctive redress and the termination of any user’s use of the Chat Services. Any use of the Chat Services and our computer systems not authorized by these Terms is a violation of these Terms and may violate federal and state laws, including the Computer Fraud and Abuse Act, 18 U.S.C. §1030 et seq.

Third-Party Content and Content Generally on the Chat Services.

(a) You acknowledge that the Chat Services will facilitate with your interaction with the applicable Firm through its Firm Site and that in connection with such interactions you will be exposed to content from a variety of sources, including content provided by the Firm or other third parties (collectively, “Third-Party Content”) and that we do not control and are not responsible for any Third-Party Content. You understand and acknowledge that you may be exposed to Third-Party Content that is inaccurate, offensive, indecent, or otherwise objectionable and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you may have against us with respect thereto. 

(b) You understand and acknowledge that we assume no responsibility whatsoever for monitoring Firms, their Firm Sites, or their services or products. If at any time we choose, in our sole discretion, to monitor the same, we assume no responsibility for the same, have no obligation to take action on it, and assume no responsibility for the conduct of Firms or their services or products.

(c) All Content, including Third-Party Content, made available in connection with the Chat Services is provided to you “AS-IS” for your information and personal use only and you shall not use, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise exploit such Content for any other purpose whatsoever such materials without the prior written consent of the respective owners/licensors of the applicable content. Without limiting further express disclaimers herein, we provide no representation or warranty regarding the accuracy or timeliness of any Content, including Third-Party Content, available in connection with the Chat Services.

(d) We may at our sole discretion, refuse to publish, remove, or block access to any Content, including Your Data or Third-Party Content, for any reason or for no reason at all, with or without notice.

Privacy and Security Policy.

Our Privacy Policy (the “Privacy Policy”) is incorporated herein for all purposes and you affirmatively agree to the provisions contained therein. If any portion of these Terms conflicts with any portion of the Privacy Policy, the Privacy Policy shall govern to the extent of such conflict. 

Limited Warranty and Limitation of Liability

READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL CLOUDLEX® AND ANY OFFICER, DIRECTOR, EMPLOYEE, SUBCONTRACTOR, AGENT, SUCCESSOR, OR ASSIGN OF CLOUDLEX® OR AFFILIATES, PARTNERS, SUBSIDIARIES, SUPPLIERS AND DISTRIBUTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, GOODWILL, OR INTANGIBLE LOSSES REGARDLESS OF LEGAL THEORY, WHETHER OR NOT CLOUDLEX® HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

WE DO NOT WARRANT THAT (i) THE CHAT SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (ii) THE CHAT SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM YOUR USE OF THE CHAT SERVICES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, CONTENT OR OTHER MATERIAL OBTAINED THROUGH THE CHAT SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR (v) ANY ERRORS IN CONTENT WILL BE CORRECTED.

YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE CHAT SERVICES OR ANY OTHER GRIEVANCE SHALL BE THE TERMINATION OF YOUR USE OF THE CHAT SERVICES. IN NO CASE SHALL THE MAXIMUM LIABILITY OF US ARISING FROM OR RELATING TO YOUR USE OF THE CHAT SERVICES EXCEED TWO HUNDRED DOLLARS ($200) IN AGGREGATE.

Indemnification.

You shall defend, indemnify, and hold CloudLex® harmless against any loss, damage, or costs incurred by CloudLex® (including reasonable attorneys’ fees) in connection with or arising from claims, demands, suits or proceedings made or brought against CloudLex® (a) alleging that your use of the Chat Services in any manner other than in full compliance with these Terms violates applicable law; (b) alleging that Your Data, and/or any materials provided to CloudLex®, infringe the intellectual property rights of a third party; (c) based on or arising from a breach by you of any duty owed to a third party, the commission by you of any negligent or willful act, or your breach or violation of these Terms; or (d) based on or arising from any dispute between you and any Firm.

Choice of Law; Entire Agreement; Assignment.

To the maximum extent permitted by law, these Terms shall be governed by and construed in accordance with the laws of the State of New York and the federal laws of the United States applicable therein, without regard to conflict of law provisions. The Terms, along with the Privacy Policy, constitute the entire agreement between you and CloudLex® and govern your use of the Chat Services, superseding any prior agreements between you and CloudLex® (including, but not limited to, any prior versions of these Terms). You may not assign your rights or delegate your duties under these Terms or rights to access the Chat Services without the prior written consent of CloudLex®. CloudLex® may assign its rights under these Terms at any time. These Terms shall automatically transfer and be applicable to any rightful successor and/or assignee.

Revisions; Modifications to the Chat Services.

CloudLex® reserves the right at any time, and from time to time, to modify or discontinue, temporarily or permanently, any feature associated with the Chat Services, with or without notice. We may revise these Terms from time to time and will post the updated version of these Terms at this page. Continued use of the Chat Services following any modification to the Chat Services and/or revisions of these Terms constitutes your acceptance of the modification(s) or revision(s). CloudLex® does not commit that the Chat Services will be available for any particular time and reserves the right to temporarily suspend access to Chat Services at its discretion, including, but not limited to, for operational purposes, including, but not limited to, maintenance, repairs or installation of upgrades.

Third-Party Vendors and Hosting Partners.

You acknowledge and agree that CloudLex® may use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology and services required to provide the Chat Services. You acknowledge and agree that the technical processing and transmission of data associated with the Chat Services, including Your Data, may be transmitted unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.

Disputes; Arbitration.

(a) Subject in all respects to subsection (b) below, FOR ANY CLAIM BROUGHT BY EITHER PARTY RELATED TO THESE TERMS OR THE CHAT SERVICES, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, THE STATE AND FEDERAL COURTS LOCATED WITHIN OR SERVING THE STATE OF NEW YORK. NOTWITHSTANDING THE FOREGOING, IN THE EVENT OF ANY ACTION AGAINST YOU FROM OR IN CONNECTION WITH YOUR INDEMNIFICATION OBLIGATIONS HEREUNDER, SUCH ACTION MAY BE BROUGHT IN THE JURISDICTION FROM WHICH THE INDEMNIFICATION CLAIM ARISES.

(b) Any controversies, disputes, actions, causes of action or other claims between you and us arising out of or relating to these Terms, or the breach, termination, or validity hereof, or your use of the Chat Services (a “Controversy”) shall be finally settled by binding arbitration before a single neutral arbitrator in accordance with the JAMS Streamlined Arbitration Rules & Procedures (modified only as herein expressly provided). The arbitrator shall be experienced with regard to commercial disputes of the type for which arbitration is being sought. The arbitration shall be before one arbitrator mutually agreed upon by the parties. The parties agree that the arbitration will be held in New York, New York, or in such other place as the parties may mutually agree upon. The arbitration will be held in accordance with and subject to the procedural and substantive laws of the State of New York. The arbitrator may enter a default decision against any party who fails to participate in the arbitration proceedings. The decision of the arbitrator on the points in dispute with respect to such Controversy will be final, non- appealable and binding and judgment on the award may be entered in any court having jurisdiction thereof. The parties agree that this clause has been included to rapidly and inexpensively resolve any Controversy, and that this clause shall be grounds for dismissal of any court action commenced by any party arising out of or relating to these Terms or the breach, termination or validity hereof; provided that nothing in this subsection nor these Terms shall (a) limit any party’s right to bring (i) post-arbitration actions seeking to enforce an arbitration award, (ii) actions seeking injunctive or other similar relief in the event of the breach or threatened breach of any of the provisions of these Terms, or (iii) a small claim’s action or (b) require you to pay fees in connection with the arbitration that are greater than the fees you would be required to pay if that applicable claim(s) were proceeding in court. The language used in the arbitration proceedings will be English. You hereby agree that as part of the consideration hereof, you are hereby waiving any right you may have to a trial by jury for any Controversy. This provision shall be enforceable even in the case that the arbitration provisions or any other provisions of these Terms are waived.

(c) Notwithstanding any of the foregoing, claims for defamation, violation of the Computer Fraud and Abuse Act (or its successor), and claims for infringement or misappropriation of intellectual property rights (including patents, copyrights, trademarks, and trade secrets) shall not be subject to a requirement to arbitrate.

(d) YOU AGREE THAT YOU MAY BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. You hereby agree that as part of the consideration for these terms, you are hereby waiving any right you may have to a trial by jury for any dispute between the you and us arising from or relating to these Terms or the Chat Services. This provision shall be enforceable even in the case that the arbitration provisions or any other provisions of this section are waived.

Severability; No Waiver; No Third-Party Beneficiaries; Notice.

If any provision of these Terms is found by a court of competent jurisdiction to be unenforceable for any reason, the remainder of these Terms shall continue in full force and effect. The failure of CloudLex® to enforce any provision hereof shall not constitute or be construed as a waiver of such provision or of the right to enforce it at a later time.  Unless explicitly stated, nothing herein is intended, nor will be deemed to confer rights, remedies, obligations, or liabilities upon any third party.  You agree that we may provide you with notices by e-mail, regular mail, or postings to the Chat Services.

Our contact information is as follows:

Email: [email protected]

Address: 3 WTC, 175 Greenwich St., 38th Flr.,

New York, NY 10007

Phone: 646-415-8307