What is the point of executing the tasks if you can’t measure your performance? Because when you measure, you know where you stand, hence you know where to improve.
Dashboard and Reports in CloudLex(R) give you intuitive analytics to measure individual and firmwide task management performance.
Fig 2- Created vs. completed task over a period of time
With dashboards and reports, you can measure Completion rate % – (Number of tasks completed vs. the number of tasks assigned in a given period), and Task Age – How many days it took to complete a particular task.
These two KPIs give you an actionable insight as to how you can improve efficiency as a firm and process cases faster, enabling you to allocate resources to the right cases at the right time.